Privacy Policy 

Effective Date: 6th November 2023

At Alphador Claims Limited (referred to as "we," "us," or "our"), we understand the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website. By accessing our services or using our website, you consent to the practices described in this Privacy Policy. Alphador Claims Limited is a regulated claims management firm which operates under using trading styles: My PCP Refund and PCP Rebate Services.

1. Information We Collect

1.1 Personal Information:

We may collect personal information that you provide voluntarily, such as your name, contact details, email address, postal address, and other relevant information when you interact with us, register for an account, or use our services.

1.2 Usage Information:

We may automatically collect certain information about your use of our website and services. This may include your IP address, browser type, device information, operating system, and other technical information.

2. Use of Information

2.1 Provide and Improve Services:
We may use or share the information we collect with Consumer Right Solicitors in order to provide and improve our services, respond to your inquiries, process your claims, administer your account, and personalise your experience.

2.2 Communication:

We may use your personal information to communicate with you, such as responding to your inquiries, sending important updates about our services, and providing you with marketing materials. You have the option to opt-out of receiving marketing communications.

2.3 Legal Compliance:

We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as well as to protect our rights and interests.

3. Information Sharing

3.1 Third-Party Service Providers:

We may engage third-party service providers to perform certain business functions on our behalf, such as data analysis, customer support, marketing, and payment processing. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

3.2 Legal Requirements:

We may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., court, government agency, law enforcement).

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or uses of your personal information.

4. Data Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission or storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal information, subject to local data protection laws. These rights may include the right to access, correct, update, or delete your information. To exercise your rights or if you have any questions or concerns about our use of your personal information, please contact us using the information provided at the end of this Privacy Policy.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website. Your continued use of our services or website after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms.

7. Contact Us

If you have any questions or inquiries contact us at info@alphadorclaims.com.